Privacy Policy
Last updated: 23 September 2024
At Lezgo, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By using our platform, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you create an account, book a rental, or interact with our platform, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Payment information (if provided for specific rental bookings)
- Address (if necessary for rental confirmations)
1.2 Non-Personal Information
We may collect non-personal information about your interactions with Lezgo, such as:
- Browser type and version
- Device information
- IP address
- Pages visited on the platform
- Referral sources
This data helps us improve user experience and optimize the performance of the platform.
2. How We Use Your Information
Lezgo uses the information we collect for various purposes, including:
- To provide and maintain the Service
- To facilitate communication between you and car rental providers
- To process transactions and send booking confirmations
- To personalize your experience on the platform
- To respond to inquiries
- feedback
- or customer support requests
- To analyze trends
- usage
- and site performance
- To send promotional offers
- newsletters
- or updates
- only if you have opted in for such communication
3. Sharing of Information
Lezgo does not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
3.1 With Car Rental Providers
When you make a booking through Lezgo, we share relevant information with the car rental company to complete your transaction (e.g., your name, email, and booking details).
3.2 With Service Providers
We may use third-party service providers to help with various aspects of our business operations (e.g., payment processors, IT support, analytics). These providers have access to your information solely for the purpose of performing their tasks and are bound by confidentiality agreements.
3.3 Legal Obligations
We may disclose your information if required by law or in response to valid requests by government or regulatory authorities.
4. Cookies and Tracking Technologies
Lezgo uses cookies to store user sessions and ensure the proper functioning of our platform. Cookies are small files stored on your device that help us recognize your browser and maintain your logged-in state. You can manage cookie preferences through your browser settings.
4.1 Types of Cookies We Use:
Essential Cookies: These are necessary for the platform to function properly (e.g., keeping you logged in).
Please note that essential cookies are crucial for the functionality of our site. Disabling these may prevent you from accessing certain features or using our services effectively.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information and passwords.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that period, we will securely delete or anonymize your data.
7. Your Data Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request that we update or correct your information
- Deletion: You may request the deletion of your personal data
- subject to certain legal or contractual obligations
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in any promotional email we send
To exercise any of these rights, please contact us at info@lezgorentacar.com.
8. Third-Party Links
Lezgo may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your information.
9. Children's Privacy
Lezgo is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information from our records.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify users via email or prominent notice on the platform. Your continued use of the platform after any changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: info@lezgorentacar.com